Q1: The heating problem of laptop adapter?
A1: If the temperature of laptop adapter is between 30degree and 70degree,please do not worry,this is normal phenomenon,it won\'t damage itself and laptop.
Q2: Will 65w adapters can work on 90w laptop?
A2: We do not recommend using 65w adapters to charge for 90w laptop,which will broke your laptop.
Q3: What can we do if the adapter start to heat dissipation?
1)when the laptop battery are filled with power,charging completed,the heat dissipation will be relieved.
2)When the mass of programms are working at the same time,such as playing games,watching TV,etc.The heat dissipation will be bigger.
3)Please keep a good environment to let adapter heat dissipation.
1. If you meet shipping problems ,for example ,you have a long wait of the delivery ,please contact us for more tracking information before you raise a dispute cause we are willing to provide you as much as information we can
2. Pleses provide us as much evidence as you can to tell us the detail situation such as damaged package or product ,not working and etc so that we can make a full judgement whether we should make a refund .
3. Pleses be rational when we are discussing about the resolution .we will try our best to communicate with you
4. partial refund or fully refund is accepted if necessary but unconditional refund is not welcomed and accepted
5. Please think twice before you submit the case to arbitration/mediation cause we will always provide the best solution we can for you
6. If you want to return the product to us ,please feel free to contact us for the retum address. You need to be responsible for the retun shipping cost.